Continuing to deliver worldwide, where permitted by local regulations.
Limitations do not apply to the movement of goods and UPS continues to operate a regular service.
Don’t let your deliveries be on lock-down
Within countries, some parcel deliveries may not be possible to due to the closure of shops or businesses, or restrictions in various postcodes, in which case parcels will be returned to sender.
Please ensure you contact Cell2, if you believe that you will be closed during the time of delivery prior to dispatch to avoid parcels being returned and further charges incurred.
Undeliverable parcels due to this emergency carry either of the below tracking statuses:
As always, our highest priority is to help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.
Here’s what you can expect from us:
Constant monitoring of our air and ground networks to address potential sources of disruption.
Compliance with applicable government regulations related to the containment of Coronavirus.
Careful guidance and information being provided to our staff across the globe regarding the best ways to prevent the spread of infection, based on guidelines from the World Health Organization (WHO) and, within the U.S., the Centers for Disease Control and Prevention. Please also see the FAQ below.
Ability to track your deliveries worldwide on ups.com.
Where available, you can sign up for the free UPS My Choice which enables you to provide more specific delivery instructions such as where to leave deliveries, where to redirect them and the ability to receive delivery notifications.